Shipping & Delivery Policy

Booking Confirmations

• Booking confirmations are generally shared after successful confirmation of travel services and receipt of required payments.
• Confirmation details may include hotel information, transport arrangements, travel schedules or itinerary coordination details.
• Certain bookings may require additional operational verification before final confirmation is shared.

Digital Delivery Of Services

Atharva Travels primarily provides travel coordination services through digital communication methods rather than physical product shipping.

• Travel itineraries may be shared through WhatsApp, email or digital communication channels.
• Booking vouchers, invoices and coordination documents are generally delivered electronically.
• Customers are requested to verify details upon receiving booking documents or travel schedules.

Travel Documents & Vouchers

• Hotel vouchers, transport details and booking references may be shared before the travel commencement date.
• Certain operational documents may be provided closer to departure depending on vendor coordination timelines.
• Customers are advised to carry valid identification documents and relevant travel confirmations during travel.

Communication Channels

Travel coordination and customer communication may take place through various operational channels.

• WhatsApp communication may be used for itinerary coordination, driver details and travel assistance.
• Emails may be used for invoices, quotations, confirmations and operational communication.
• Phone communication may be used for urgent travel coordination or booking support.

Delivery Timelines

• Travel documents and confirmations are generally shared within reasonable operational timelines after booking confirmation.
• Delivery timing may vary depending on destination, supplier confirmation and operational processing.
• Certain last-minute bookings may involve shorter coordination timelines depending on vendor response.

Third-Party Coordination

Certain travel services may involve third-party hotels, airlines, transport operators or destination vendors.

• Delivery of certain travel confirmations may depend on supplier processing and operational availability.
• Atharva Travels coordinates with vendors and travel partners for smooth operational execution wherever possible.
• Vendor-specific conditions may apply for certain services or destination arrangements.

Operational Delays & Exceptions

• Unexpected operational delays may occur due to supplier processing, weather conditions, transport disruptions or destination-specific circumstances.
• Certain travel confirmations may be delayed during peak travel seasons or high-demand periods.
• Atharva Travels will attempt reasonable coordination assistance in case of operational disruptions wherever feasible.

Customer Responsibility

• Customers are requested to verify booking details, travel dates and passenger information before confirmation.
• Travellers should ensure that valid contact information is available for communication and coordination.
• Customers are encouraged to review booking documents carefully upon receipt.