Privacy Policy

Customer Information Policy

Transparent & Responsible Information Practices

Atharva Travels values customer trust and aims to handle travel-related information responsibly for booking coordination, communication and personalised travel assistance.

Information We Collect

During travel enquiries, bookings and communication processes, Atharva Travels may collect certain customer information required for travel coordination and related services.

Name, phone number and email address
Travel dates, destination preferences and passenger details
Hotel, transport and booking related information
Communication details shared through forms, WhatsApp or email

How Information Is Used

Customer information is primarily used for travel planning, booking coordination and communication related to travel services arranged through Atharva Travels.

Preparing customised travel itineraries and quotations
Coordinating hotel, transport and travel bookings
Sharing confirmations, invoices and travel updates
Providing customer support and travel assistance

Payment Security

Online payments are processed through authorised and secure payment gateway providers. Atharva Travels does not store sensitive payment information such as complete card details, CVV numbers or banking passwords.

Payments may be processed through trusted third-party payment gateway services
Customers are advised to verify payment details before completing transactions
Official payment communication is shared through verified contact channels

WhatsApp & Communication

WhatsApp, phone calls, emails and other communication methods may be used for travel coordination, booking updates and customer assistance.

Travel itineraries and confirmations may be shared digitally
Customers may receive updates related to bookings and travel schedules
Communication records may be retained for operational coordination and customer support purposes

Third-Party Services

Certain travel services may involve third-party hotels, transport operators, airlines, payment gateways or travel vendors for operational execution.

Relevant booking information may be shared with authorised service providers where operationally required
Atharva Travels aims to coordinate with trusted travel partners and vendors
Third-party service providers may operate under their own policies and operational guidelines

Data Protection

Reasonable operational measures are followed to protect customer information and booking related communication from unauthorised access or misuse.

Access to customer booking information is limited to operational travel coordination requirements
Information is handled with reasonable care during booking and communication processes
Customers are encouraged not to share sensitive passwords or confidential banking information through unsecured communication channels

Cookies & Website Usage

The website may use cookies, analytics tools or related technologies to improve browsing experience, website functionality and service understanding.

Cookies may help improve website performance and visitor experience
Analytics tools may be used to understand website usage trends
Users may manage cookie preferences through browser settings

Policy Updates

Atharva Travels may revise or update this Privacy Policy periodically depending on operational, regulatory or website-related requirements.

Updated policies may be published on the website whenever applicable
Continued use of services or website interaction may imply acceptance of revised policy terms

Contact Information

For questions regarding this Privacy Policy, travel coordination or customer communication practices, travellers may contact Atharva Travels directly.

Atharva Travels – Ahmedabad
Phone / WhatsApp: +91 98988 13000
Email: kunal@atharvatravels.co.in

Important Note

Atharva Travels values customer trust and aims to maintain transparent communication practices while coordinating customised travel services, hotel bookings, transport arrangements and related travel assistance.